R750 Monthly Energy Relief – Starting May 5, 2025, the South African government is launching a monthly R750 Energy Relief initiative aimed at helping low-income households manage rising electricity and utility bills. With electricity prices continuing to soar and power cuts affecting millions, this program provides essential support to qualifying families. Here’s everything you need to know about the application process, eligibility, payment details, and more.
What Is the R750 Monthly Energy Relief?
The R750 Energy Relief is a new financial aid program introduced by the Department of Mineral Resources and Energy in partnership with municipalities and utility providers. The objective is to support vulnerable households by subsidizing their monthly electricity and utility expenses.
Key Highlights:
- Monthly payment of R750 per household
- Payments begin May 5, 2025
- Funds go directly towards utility bills
- Online and in-person applications accepted
This initiative is especially beneficial for households reliant on prepaid electricity meters and those affected by load shedding and high tariffs.
Also Read – Court Orders SASSA SRD Grant Increase
Who Is Eligible to Receive the R750 Relief?
To qualify for the R750 Energy Relief, applicants must meet specific income and residency requirements. The goal is to prioritize low-income households and the elderly.
Eligibility Criteria:
- Must be a South African citizen or permanent resident
- Household income should be less than R4,000/month
- Must have a valid municipal account or prepaid meter
- Pensioners, child-headed households, and grant recipients are prioritized
- Must not be receiving similar utility support from other schemes
How to Apply for the R750 Energy Grant
Eligible citizens can apply through multiple platforms to ease accessibility. The application process is free.
Application Channels:
- Online via the official government energy portal: www.energyrelief.gov.za
- Municipal customer care centers
- Post office branches
- Mobile pop-up registration units in rural areas
Required Documents:
- Copy of South African ID
- Proof of income (salary slip, grant letter, or affidavit)
- Recent municipal utility bill or prepaid meter slip
- Bank statement (last 3 months)
- Proof of residence
When and How Will Payments Be Made?
Payments under the R750 energy subsidy will be disbursed monthly starting from May 5, 2025. Beneficiaries will either receive direct deductions on their bills or digital vouchers for prepaid meters.
Payment Details:
- Payments are non-cash and linked to utility accounts
- Prepaid meter users will receive voucher codes via SMS
- Postpaid customers will see direct bill deductions
- Payments occur between 5th and 10th of each month
Beneficiaries must re-validate their account every 6 months.
Monthly Payment Schedule
| Month | Payment Window | Mode of Payment | Value | SMS/Voucher? | Bill Deduction? | Revalidation Needed |
|---|---|---|---|---|---|---|
| May 2025 | May 5 – 10 | Voucher / Deduction | R750 | Yes | Yes | No |
| June 2025 | June 5 – 10 | Voucher / Deduction | R750 | Yes | Yes | No |
| July 2025 | July 5 – 10 | Voucher / Deduction | R750 | Yes | Yes | No |
| August 2025 | Aug 5 – 10 | Voucher / Deduction | R750 | Yes | Yes | No |
| Sept 2025 | Sept 5 – 10 | Voucher / Deduction | R750 | Yes | Yes | No |
| Oct 2025 | Oct 5 – 10 | Voucher / Deduction | R750 | Yes | Yes | Yes |
| Nov 2025 | Nov 5 – 10 | Voucher / Deduction | R750 | Yes | Yes | No |
| Dec 2025 | Dec 5 – 10 | Voucher / Deduction | R750 | Yes | Yes | No |
Also Read – SASSA New UBI Grant Begins May 15
Documents Checklist for Different Applicants
| Applicant Type | ID Required | Proof of Income | Utility Bill | Bank Statement | Residence Proof |
|---|---|---|---|---|---|
| Pensioner | Yes | Yes | Yes | Yes | Yes |
| Child-headed home | Yes | Yes (Social Worker Letter) | Yes | No | Yes |
| Unemployed adult | Yes | Affidavit | Yes | Yes | Yes |
| Working poor | Yes | Salary slip | Yes | Yes | Yes |
| Grant recipient | Yes | Grant letter | Yes | No | Yes |
How to Track Your Application Status
Once you apply, you can track your status through the following:
- Energy Relief Status Portal: www.energyrelief.gov.za/status
- Municipality helplines
- Call the national energy grant hotline: 0800 223 344
FAQs – R750 Monthly Energy Relief
Q1: Can more than one person per household apply?
No, only one application per household is permitted.
Q2: What happens if I miss the application deadline?
Late applications are considered only if funding remains. Early application is advised.
Q3: Is this benefit taxable or deducted from other grants?
No, the R750 relief is non-taxable and does not affect other social grants.
Q4: I use prepaid electricity. How will I get the money?
You will receive voucher codes via SMS that can be redeemed at local vendors or online.
Q5: How often do I need to re-apply?
You must revalidate your documents every 6 months.
Department Contact Details
For any support or complaints, use the below official contacts:
Department of Mineral Resources and Energy
- Toll-Free Helpline: 0800 223 344
- Email: [email protected]
- Website: www.energyrelief.gov.za
- Physical Address: Trevenna Campus, 70 Meintjies Street, Sunnyside, Pretoria
Conclusion of R750 Monthly Energy Relief
The launch of the R750 Monthly Energy Relief is a timely and impactful move by the government to assist vulnerable South Africans struggling with escalating energy costs. With simple application steps, multiple channels, and guaranteed monthly utility support, this program is expected to ease the burden for thousands of households. Interested citizens are urged to apply as soon as possible and ensure all documents are correctly submitted to avoid delays.
